Privacy Policy

Who We Are

Our website address is: https://www.shriswaminigold.in


What Personal Data We Collect and Why We Collect It

We may collect your name, email address, contact number, and shipping details when you make a purchase, submit a form, or contact us.
This information is used to:

  • Process and deliver your orders.

  • Respond to your queries.

  • Share updates, offers, and promotions.

  • Improve our services and product experience.


Comments

When visitors leave comments on our site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/.

After approval, your profile picture (if any) may be visible to the public in the context of your comment.


Media

If you upload images to the website (e.g. product reviews or testimonials), please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from such images.


Contact Forms

When you fill out a contact or order form on our website, we collect the data you submit — including your name, phone number, and email address — to respond to your enquiry or fulfill your request.


Cookies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.

  • These cookies last for one year.

  • Temporary cookies are also used to ensure your browser accepts cookies and for login or display preferences.


Embedded Content from Other Websites

Articles or pages on this site may include embedded content (videos, images, articles, etc.) from other websites. Such content behaves exactly as if the visitor has visited that other website.

Those websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with their content.


Analytics

We may use basic analytics tools to understand how visitors use our site, so we can improve user experience and services.


How Long We Retain Your Data

We retain customer and contact data as long as necessary for business and record purposes, or until you request its deletion.


Who We Share Your Data With

We do not sell or rent your personal information to third parties.
We may share your data only with:

  • Trusted partners assisting in website operations or order delivery (courier/shipping services).

  • Legal authorities if required by law.


Your Rights Over Your Data

If you have made a purchase, submitted a form, or left a comment, you can request:

  • A copy of the personal data we hold about you.

  • Correction or deletion of your personal data (except data we must retain for legal or administrative purposes).

To make such a request, please email us at galaxytmofficial@gmail.com.


Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.


How We Protect Your Data

Our website is regularly scanned to ensure your data remains secure.
We use SSL encryption and secure servers for all transactions.
Only authorized personnel have access to customer data, and confidentiality is strictly maintained.


What Data Breach Procedures We Have in Place

In the unlikely event of a data breach, we will take immediate steps to secure affected systems, inform users if necessary, and cooperate with authorities to resolve the issue promptly.


Third-Party Disclosure

We do not share your identifiable information with outside parties, except:

  • When required to process your order (e.g., courier, payment gateway).

  • When required by law.

We ensure all such partners maintain data confidentiality.


Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of such third-party sites.


Refunds and Returns

All sales made through Shri Swamini Gold are final.
We do not offer refunds once a product is sold, except in cases of proven damage or defect prior to delivery.


Community Guidelines

We value respectful communication and honest feedback from all customers. Any misuse of comments, spam activity, or offensive content will result in restriction or removal from the site.


Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.


Contact Information

If you have any questions about this Privacy Policy, please contact us at:
📧 galaxytmofficial@gmail.com
🌐 www.shriswaminigold.in